Skip Accessibility Statement

QUMU Corporation Accessibility Statement
Qumu Corporation and its group of companies (“Qumu”) is committed to providing an accessible website experience for all of our U.S. customers and consumers, regardless of disability.

Reasonable Accommodations
Individuals who need a reasonable accommodation to access information and materials on Qumu’s website should send an email to Legal@qumu.com or call us at 612-638-9100 to provide information about the nature of the requested accommodation.  Requesters should include contact information such as an email address or telephone number at which they can be reached.  Depending on the nature of the request, Qumu may need sufficient advance notice to provide a reasonable accommodation.

Technical Assistance
In the event that a user with a disability experiences accessibility issues with our website or other digital platform, please contact us by sending an email to Legal@qumu.com or calling us at 612-638-9100 In your communication to us, please specify the nature of the accessibility difficulty, including the web address that may have presented an accessibility challenge.

Feedback
We are always working to ensure that our services are accessible to all customers and consumers, including individuals with disabilities.  If you have an idea or question about accessibility support services at Qumu, please contact us by email at Legal@qumu.com or by phone at 612-638-9100.

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Privacy Policy

Dated 10 May 2022.

Qumu Corporation and its group of companies (“Qumu”) operates several websites including www.qumu.com. It is Qumu’s policy to respect your privacy regarding any information we may collect or receive while operating our Services. This Privacy Policy sets out how Qumu collect and use information from customers, prospective customers and other individuals who access or use our websites, who request information about our products or services, who apply for roles or vacancies at Qumu, our mobile applications, and/or any of our other sites, products, or services that link to this Privacy Policy including but not limited to the Qumu Cloud Platform (the “Services”). By using our Services, you understand that we will collect and use your information as described in this Privacy Policy (collectively “you”).

If you or your organization has a separate agreement with us, that agreement may have privacy terms that also apply to the information you provide to us under that agreement. Please review the terms in that agreement as they may be different or more restrictive than the terms in this Privacy Policy.

This Privacy Policy does not apply to any third-party websites and apps that you may use, including any linked to in our Services. You should review the terms and policies for third-party websites and apps before clicking on any links.

Website Visitors

Like most website operators, Qumu collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Qumu’s purpose in collecting non-personally identifying information is to better understand how Qumu’s visitors use its website. From time to time, Qumu may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Qumu also collects potentially personally-identifying information like Internet Protocol (IP) addresses. Qumu does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.

Gathering and Use of Personal Data

Certain visitors to Qumu’s websites choose to interact with Qumu in ways that require Qumu to gather personal data (as that term is defined in the General Data Protection Regulation (“GDPR”)). The amount and type of personal data that Qumu gathers depends on the nature of the interaction by you. Qumu typically collects information about visitors, including personal data, in order to provide and improve our Services and to support the advertising and marketing of such Services. For example, we ask visitors who register as Partners at www.qumu.com to provide their name, email address, and company address. In each case, Qumu collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with Qumu. Qumu does not disclose personal data other than as described below, and visitors can always refuse to supply personal data, with the caveat that it may prevent them from engaging in certain website-related activities.

We collect certain information directly from you, such as when you fill out forms with a name or email address or when you otherwise engage with us, such as by phone, email or video-call. We collect other information, usually about devices, browsers, or locations, automatically. We may also collect information about you from other sources, such as licensing the temporary use of a targeted database of contacts who may be interested in our Services.

You have choices about whether you visit our sites, install our apps, or provide information to us. However, if you do not provide us with certain information, you may not be able to use some parts of our Services.

Information We Collect from You. 

You provide us with information about yourself, including personal data, when you:

Examples of the information you provide are: name, email address, mailing address, phone number and/or billing information.

If you take part in calls or video calls with one of our sales personnel, then we may record that call for internal training and quality control purposes. You will be informed about the recording at the time of the call. You do not have to take part in the recorded call and if you refuse to join it, you will be sent a separate link to a non-recorded call instead.

If you are applying for a vacancy or job at Qumu then we may (dependent on the location of the vacancy) also collect the following for the purposes of the recruitment process:

Where do we send your personal data to for storage or other specific purposes?

The personal data we collect from you may be transferred outside the UK/EEA either by us and/or by any of the third parties to whom your personal data may be disclosed to as listed in the ‘Who do we share your personal data’ section of this Privacy Policy. Such transfers will occur only where they are necessary as part of: i) the recruitment and/or related intermediary services we provide, e.g. where you apply for a vacancy or position outside the UK/EEA, or where the transfer is authorised by law or ii) in relation to the provision of our products and services to you or your business.

We, our third party data storage providers and/or the third parties to whom we may disclose your personal data, may store your personal data on a server overseas.

If we do transfer your personal data outside the UK/EEA, we will make sure that suitable safeguards are in place in accordance with applicable data protection legislation such as the GDPR, for example by using approved contractual agreements, unless certain exceptions apply, or where we are authorised to do so.

Qumu has implemented an intra-group data transfer agreement with the standard contractual clauses in place to govern the transfer and sharing of any personal data from Qumu’s entity in the United Kingdom to its affiliates in India and the United States of America.

We will provide you with further details of the safeguards that we have implemented if you would like to know what they are.

Information We Collect Automatically.

We automatically collect information from you and your devices when you use our Services, even when you visit our sites or apps without logging in.

The information we automatically collect includes:

Information We Collect from Other Sources.

We may collect information about you from others, such as:

Third-Party Sources. Examples of third-party sources include marketers, partners, researchers, affiliates (like companies connected to Qumu), service providers, and others where they are legally allowed to share your information with us. For example, if you register for our Services on another website, the website may provide your information to us.

Use of personal data by Qumu

Qumu collects, uses, stores, and processes your personal data to provide our Services, to fix and improve them, to develop new Services, and to market our companies and their products and Services. Here are some examples of how we use the information we process:

Lawful Basis for Processing Your Information. 

If the GDPR, the UK GDPR (or if other applicable data protection legislation, including but not limited to, the California Consumer Privacy Act (“CCPA”)) applies and Qumu acts as a controller of such personal data. Qumu’s lawful basis for collecting and using the information described in this Privacy Policy will depend on the information concerned and the specific context in which Qumu collects or uses it.

Qumu collects or uses information from you or others only where: i) we have your consent to do so; ii) where we need the information to perform a contract with you; or iii) where the processing is in our legitimate interests and is not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may have a legal obligation to collect or retain personal information or may need the personal information to protect your vital interests or those of another person. For example, when we:

If you have questions about or need further information concerning the lawful basis on which we collect and use your personal information, please contact us using the contact details provided in this Privacy Policy.

Who do we share your personal data with?

We may share your personal data with the following entities for the purposes set out in this Privacy Policy:

We do not allow our third-party service providers, resellers, business partners or subcontractors to use your personal data for their own purposes and only permit them to process your personal data for specified purposes relating to our Services, the provision of our Services and in accordance with our express instructions, which includes this Privacy Policy.

Retention of Personal Data

Qumu keeps your personal data for no longer than necessary for the purposes for which it is processed and originally collected. The length of time for which we retain personal data depends on the purposes for which we collected and use it and/or as required to comply with applicable laws. Where there are technical limitations that prevent deletion or anonymization, we safeguard personal data and limit active use of it. Qumu has specified data retention policies which govern various subsets of personal data dependent on the original purpose for collection.

After expiry of the applicable retention periods, your personal data will be deleted. If there is any data (which may include personal data) that we are unable, for technical reasons, to delete entirely from our systems, we will implement appropriate measures to prevent any further use of such data.

Aggregated Statistics

Qumu may collect statistics about the behaviour of visitors to its websites. For instance, Qumu may monitor www.qumu.com site and Qumu may display this information publicly or provide it to others. However, Qumu does not disclose personally-identifying information other than as described below.

Protection and Security of Personal Data

Qumu discloses personal data only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Qumu’s behalf or to provide services available at Qumu’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country. Qumu will not rent or sell personal data to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Qumu discloses personal data only when required to do so by law, or when Qumu believes in good faith that disclosure is reasonably necessary to protect the property or rights of Qumu, third parties or the public at large. If you are a registered user of a Qumu website and have supplied your email address, Qumu may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Qumu and our products. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Qumu takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of personal data including the use of industry leading physical, electronic, and managerial tools and technologies.

Qumu takes appropriate precautions including organizational, technical, and physical measures to help safeguard against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure of, or access to, the personal data we process or use.

While we follow generally accepted standards to protect personal data, no method of storage or transmission is 100% secure. You are solely responsible for protecting your password, limiting access to your devices and signing out of websites after your sessions.

Cookies and Other Technologies

Qumu’s website, online services and email messages, may use cookies and other technologies such as pixel tags and web beacons. These technologies help us better understand user behaviour and tell us which parts of our website people have visited. Our Cookie Policy is available at www.qumu.com/legal/.

Qumu uses cookies and other technologies to remember personal information when you use our website. Our goal is to make your experience with Qumu more convenient and personal. For example, if you give us permission to send you and email or you request an email on a specific topic, knowing your contact information helps us send you e-mail that is relevant to you.

If you want to disable cookies, check with your browser provider to find out how to disable cookies. Please note that certain features of the Qumu website and Qumu Services including the Qumu Cloud Platform will not be available if certain essential cookies are disabled.

As is true of most websites, we gather some information automatically and store it in log files. This information may include IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location), user ID, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, clickstream data and other technical information.

We use this information to understand and analyze trends, to administer the site, to learn about user behaviour on the site, and to gather demographic information about our user base as a whole. Qumu may use this information in marketing and advertising services.

In some of our email messages, we may use a “click-through URL” linked to content on the Qumu website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

Mobile Apps

The Qumu apps only collect personal data for the purposes of the provision of Services to you in the same manner that our products and services collect personal data. Our apps operated in the same manner as our other products and services and process personal data in exactly the same way as our other products (including but not limited to Qumu Cloud Platform and Qumu’s Video Control Center (“VCC”).

The Qumu app will store comments and ratings entered by the user and for users of VCC, will track the view count of all videos residing on the VCC server.

Your Rights

By using Qumu’s Services, you acknowledge that your information will be processed as described in this Privacy Policy;

You may have certain rights related to your personal data, subject to local data protection laws. These rights may include:

If you wish to exercise these rights, please contact us at legal@qumu.com.

Transfers to the U.S. and Third Countries. You understand and acknowledge that Qumu may transfer your personal data outside of your jurisdiction for further processing in relation to or as required for the provision of our Services to you. Any such transfers will be made by Qumu in accordance with its Intra Group Data Transfer Agreement and in accordance with the requirements under GDPR and other applicable data protection legislation.

Your California Privacy Rights

This section provides additional details about the personal information (as the term is defined in the CCPA) we collect about California consumers and the rights afforded to them under the CCPA.

For more details about the personal information we have collected, including the categories of sources, please see the ‘Gathering and Use of Personal Data’ section above. We collect this information for the business and commercial purposes described in the ‘Use of personal data by Qumu’ section above. We share this information with the third parties described in the ‘Who do we share your personal data with’ section above. Qumu does not sell (as the term is defined in the CCPA) the personal information we collect (and will not sell it without providing a right to opt out if (in the unlikely scenario) Qumu chose to change its position on the sale of the personal information we collect).

In addition to the foregoing, the CCPA requires that we detail the categories of personal information that we share or disclose for certain “business purposes,” such as disclosures to service providers that assist us with securing our services or marketing our products. We disclose the following categories of personal information for our business purposes:

Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of personal information we collect (including how we use and disclose this information), to delete their personal information, to opt out of any “sales” that may be occurring and to not be discriminated against for exercising these rights.

California consumers may make a request pursuant to their rights under the CCPA by contacting us at legal@qumu.com. We will verify your request using the information associated with your account, including email address. Government identification may be required. Consumers can also designate an authorised agent to exercise these rights on their behalf.

If you are a California resident under the age of 18 and have registered for an account with us, you may ask us to remove content or information that you have posted to our website(s). Please note that your request does not ensure complete or comprehensive removal of the content or information, because, for example, some of your content may have been reposted by another user.

Children’s Privacy

Our Services are not designed for and are not marketed to people under the age of 16 (“minors”). We do not knowingly collect or ask for information from minors. We do not knowingly allow minors to use our Services. If you are a minor, please do not use our Services or send us your information. We delete information that we learn is collected from a minor without verified parental consent. Please contact us if you believe we might have information from or about a minor.

Privacy Policy Changes

Although most changes are likely to be minor, Qumu may change its Privacy Policy from time to time, and in Qumu’s sole discretion. Qumu encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Contacting Us

For questions or complaints regarding Qumu’s use of personal data or this Privacy Policy, please contact us at legal@qumu.com or Qumu Corporation, FAO: Head of Legal, Senna Building, Gorsuch Place, London, E2 8JF, England.

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