Big, fat, dumb pipes

The CEO of Singapore Telecom uses this phrase to describe the telco market's traditional fixed line business, in contrast to SingTel's move towards wireless. In content distribution, the "big, fat, dumb pipe" is the traditional Internet. Whether it's...


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Fuhgeddaboudit….and other notes on compelling communications

I live in Brooklyn, NY, and like all savvy New Yorkers, I know that whenever I need to drive out of the city headed west, the fastest way out of town will be to avoid Manhattan traffic by crossing the Verrazano Narrows Bridge.   If you don’t know this...


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Three ways business video portals are not like YouTube

Video continues to gain ground in our daily lives.  A Wall Street Journal poll shows a 47% annual increase in hours of online video watched by each of us. This trend is as true for work as it is for play. But the way video is consumed for work and play...


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The “re-imagination” of nearly everything

Mary Meeker’s  presentation from the recent “All Things D” conference noted that mobile adoption is still in its infancy, and that got me thinking about what this means for my enterprise customers and their ability for their employees to...


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Capturing video for enterprise social networking

You’ve probably heard about the “90-9-1” phenomena of social media. In a nutshell it claims that 90% of an online community are observers or “lurkers”- they never contribute. 9% contribute occasionally, and mostly by commenting. Only the...


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The Innovator’s Dilemma and the enterprise video ecosystem

"The Innovator’s Dilemma," Clayton Christensen’s best seller from back in 2003, is still one of the most important business books of our time. In it, the author seeks to explain why disruptive technologies from upstart companies repeatedly seem to...


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Extended enterprises use video to stay connected

The Wall Street Journal's story on the officeless office points to a larger trend that goes beyond the issue of cubicle timesharing: employees are spending less time together as companies are less and less defined by a physical location. The "extended...


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Time shifting is a growing habit for corporate video

Why do people increasingly choose texting over phone calls? For the same reason I watch 90% of my entertainment content from Netflix and Tivo: participating in communication and entertainment on my schedule vs. someone else's is convenient and empowering....


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