The Qumu Customer Success Team Wins Another International Award!

Video has become THE lifeline for business continuity in recent months, making Qumu’s highly responsive phone and online support critical to its customers who depend on video for communication and collaboration. With this in mind, we are excited to announce that the Qumu Customer Success team was recently named as the Runner Up for “Best Small Contact Center” in the prestigious 2020 ICMI Global Contact Center Awards!

The Global Contact Center Awards recognize leading companies and teams making a significant impact on the customer management industry. As the most comprehensive awards program dedicated to the customer management industry, the ICMI awards recognize companies and individuals who exemplify leadership, vision and strategic accomplishments within the contact center industry.

Winners were selected from over 120 applications by a team of judges who, themselves, are thought leaders in the contact center industry. We enjoyed the opportunity to celebrate virtually with the 2020 class of finalists and winners at the recent ICMI Contact Center Expo in Dallas, Texas.

Please visit Qumu’s Support Page to learn more and find out what customers are saying about Qumu’s award-winning team—providing 24/7 technical support services to Qumu customers around the globe.

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